We're here to keep things running.
Submit a ticket, track your project status, or find answers to common questions below.
Submit a Ticket
Report an issue or request changes to an active project or hosting service.
Open a ticket →Project Status Pipeline
Every active project moves through these stages — ask your project manager where yours currently stands.
| Status | Meaning |
|---|---|
| New Lead | Inquiry received |
| Requirement | Requirements being collected |
| Quotation | Proposal prepared |
| Approved | Customer approved |
| In Design | UI/UX and architecture |
| In Development | Development underway |
| Testing | QA/staging |
| Client Review | Customer review |
| Ready to Deploy | Final production preparation |
| Live | Production deployment |
| Maintenance | Support/updates |
| Closed | Completed and archived |
Frequently asked questions
How do I get a quote for my project?
Fill out the form on our Contact page with your goals, features and budget range — we'll respond with a scoped proposal.
Do you provide hosting and maintenance after launch?
Yes. Hosting, monitoring, backups, security patches and maintenance are available as ongoing services for every project.
Can HTT handle both the website and the mobile app for my business?
Yes — website, mobile app, backend APIs and hosting can all be delivered as one connected project.
What technologies does HTT use?
Laravel/PHP and Node.js for web, Flutter for mobile, MySQL/MariaDB and Redis for data, and Linux cloud/VPS for infrastructure.
How do I report an urgent hosting or security issue?
Use the support ticket form or contact us directly — urgent hosting/security issues are prioritized.
Still need help?
Our support team responds to every ticket personally.